Alert Routing & On-Call Scheduling

Alert Routing & On-Call Scheduling

We've completely rebuilt alert routing from scratch. Define exactly who gets paged, under what conditions, and what happens if nobody responds — all without leaving Sola.

Added

  • Rule-based alert routing with priority ordering

  • Escalation policies with configurable acknowledgment windows

  • On-call scheduling with rotation and coverage gap detection

  • Quiet hours configuration per team member

  • Per-channel message templates for Slack, PagerDuty, email, SMS, and webhooks

Improved

  • Multi-condition rules now support region count, status code, response time, and time of day

  • Alert grouping suppresses duplicate notifications across overlapping rules

  • Routing rule editor redesigned for faster setup and easier testing

Stop losing customers to downtime.

© 2026 Sola Technologies, Inc. All rights reserved. Sola and the Sola logo are trademarks of Sola Technologies, Inc. Use of this site constitutes acceptance of our Terms of Service and Privacy Policy. Sola is not liable for any damages arising from service interruptions, monitoring gaps, or alert delivery failures. Uptime statistics and performance metrics displayed on this site are based on aggregate customer data and are not guaranteed. All plans are subject to our Fair Use Policy. Prices are listed in USD and exclude applicable taxes. Free plan availability is subject to change.

Stop losing customers to downtime.

© 2026 Sola Technologies, Inc. All rights reserved. Sola and the Sola logo are trademarks of Sola Technologies, Inc. Use of this site constitutes acceptance of our Terms of Service and Privacy Policy. Sola is not liable for any damages arising from service interruptions, monitoring gaps, or alert delivery failures. Uptime statistics and performance metrics displayed on this site are based on aggregate customer data and are not guaranteed. All plans are subject to our Fair Use Policy. Prices are listed in USD and exclude applicable taxes. Free plan availability is subject to change.

Stop losing customers to downtime.

© 2026 Sola Technologies, Inc. All rights reserved. Sola and the Sola logo are trademarks of Sola Technologies, Inc. Use of this site constitutes acceptance of our Terms of Service and Privacy Policy. Sola is not liable for any damages arising from service interruptions, monitoring gaps, or alert delivery failures. Uptime statistics and performance metrics displayed on this site are based on aggregate customer data and are not guaranteed. All plans are subject to our Fair Use Policy. Prices are listed in USD and exclude applicable taxes. Free plan availability is subject to change.

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